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A Military Leader’s Approach to Dealing with Complexity

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The most effective leaders I’ve known or studied all share a common trait: they were unwilling to settle for the existing state of affairs. They believed with all their heart that what we focus on can become reality.

In my quarter-century of military service, I’ve been afforded the rare privilege of leading in a broad array of environments: commanding a 500-person special operations expeditionary air refueling group in the Middle East after 9/11; guiding a 7,000-person military community through a dramatic ...

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Predictive Medicine Depends on Analytics

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Regression models, Monte Carlo simulations, and other methods for predicting what’s around the corner have been in use for decades. It’s only recently, though, that advances in information technology have made it possible for predictive tools to access and manipulate big data, and to do so continuously — accelerating the generation of insights, and opening up opportunities to anticipate issues with unprecedented precision. Think of the colleges that are increasingly able to identify students at risk of dropping out and intervene ...

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Australia Tries to Keep Older Workers in the Workforce

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When Australia introduced its age pension in 1909, only 4% of the population was living long enough to claim it. Today, with life expectancies growing, 9% of Australians draw a full or partial government-funded age pension, often for more than 20 years, according to the Academy of Management Journal. Australia plans to incrementally increase the official retirement age to 70 by 2035, making its retirement age the highest in the world, and the government has a plan to offer cash ...

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Help Your Team Spend Time on the Right Things

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What is the most common resource that’s always in short supply? The answer, of course, is time. This applies not only to your time, but to your team’s. It’s the one organizational resource that is neither expandable nor renewable. Therefore, making sure that time is spent in ways that will have the biggest impact is a critical determinant of organizational success.

Unfortunately, many managers don’t think about time as a finite resource in the same way that they consider the limitations ...

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Cable Providers Win Even in an a La Carte World

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When HBO and CBS announced that they’re going to go over the top (OTT), offering their programming to internet users who don’t have cable subscriptions, the news was greeted in some quarters as the beginning of the end of cable TV. Thomas Hazlett, a George Mason University economist and author who has been studying the cable business for three decades, tends to scoff at such predictions. But the news has at least made him sit up and pay ...

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Snapchat and the Liability Conundrum

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The recent Snapchat leak sheds light on how tough it is to find someone to blame when apps, networks and servers are increasingly interconnected.

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The Value of Schmoozing in the Age of Social Media

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Recent Wharton research finds that the use of enterprise social media may improve firms’ bottom lines, but it also — surprisingly — may help workers avoid being laid off.

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The Sectors Where the Internet of Things Really Matters

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The Internet of Things is emerging as the third wave in the development of the internet. While the fixed internet that grew up in the 1990s connected 1 billion users via PCs, and the mobile internet of the 2000s connected 2 billion users via smartphones (on its way to 6 billion), the IoT is expected to connect 28 billion “things” to the internet by 2020, ranging from wearable devices such as smartwatches to automobiles, appliances, and industrial equipment. The ...

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Design a Workspace that Gives Extroverts Privacy, Too

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Some of the most unlikely people have confessed to being introverts lately. One recent acquaintance–while chatting amiably during a pre-event networking session– leaned over to quietly tell me that she is actually an introvert. She felt she had to learn more extroverted behaviors to succeed in her career. And she’s not the only one.

It seems like everyone is talking about where they are on the introversion spectrum these days, and for good reason. Since Susan Cain, author of Quiet: The ...

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Marketing Needs a Collaborative Approach to Win Over Customers

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Marketers today must take a highly collaborative approach internally to satisfy today’s empowered digital customers.

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