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The Future of Talent Is Potential

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Linda Hill, Harvard Business School professor, and Claudio Fernández-Aráoz, senior adviser at Egon Zehnder, on the talent strategies that set up a company for long-term success. Linda is the coauthor of Collective Genius, and Claudio is the author of It’s Not the How or the What but the Who.

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MasterCard’s Ajay Banga: Why ‘Yes, If’ Is More Powerful Than Saying No

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Speaking at the Wharton Leadership Conference, MasterCard CEO Ajay Banga talked about the company’s competitive strategy, including its aim to move more of the world’s purchases from cash to digital.

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Are Some Emerging Markets Setting Themselves Up for a Fall?

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Emerging markets are “lining themselves up for more problems,” says former IMF chief economist Simon Johnson in this second half of a two-part interview. He also weighs the different approaches bank regulators take in the U.S. versus Europe.

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Why CEOs Should Follow the Market Basket Protests

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Somebody must have done something really right at Market Basket.

Thousands of the supermarket chain’s employees have organized rallies at their local stores and at the company’s headquarters during the last week. Were these employees rallying for higher wages, better benefits, and predictable schedules — the needs so many retail employees face? No, they were demonstrating to help their ousted CEO, Arthur T. Demoulas, get his job back (he was fired in June after coup led by his cousin, Arthur S. ...

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How Internal Entrepreneurs Can Deal with Friendly Fire

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We know some of you find being an “internal entrepreneur” disappointingly difficult. You are frustrated by employers who thwart your entrepreneurial efforts on a routine basis. But that’s how it is supposed to be!  Large organizations, with rare exceptions, are created to scale up and master repetition without error or variance. They are professional Predict, Plan & Execute (“PP&E”) machines, and as they have evolved over time, are carefully engineered to stamp out anything that induces uncertainty. The stock market ...

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The Answer to Every Business Question Is “It Depends”

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What happens when you put three business professors in a rental car and send them out to talk to owners and managers of small- and medium-sized businesses? Would they discover their MBA frameworks to be a bunch of academic mumbo-jumbo with no real applicability?

For the past several years, professors Mike Mazzeo (Kellogg), Paul Oyer (Stanford) and I (Utah) have been touring the back roads of America, knocking on doors, and asking business people how they do it. We trudged through ...

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Use a Brand Council to Help Steer Strategy

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David Packard, co-founder of Hewlett-Packard, once observed that “Marketing is too important to be left to the marketing people.” A more current corollary might be, “Brand-building is too important to be left to the brand people.”

The historical role brands have played – serving as symbols to guarantee a certain level of quality or as images to attract attention – is no longer relevant or useful today. A brand can’t just be a promise; it must be a promise delivered. And ...

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Sharing Data Is a Form of Corporate Philanthropy

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Ever since the International Charter on Space and Major Disasters was signed in 1999, satellite companies like DMC International Imaging have had a clear protocol with which to provide valuable imagery to public actors in times of crisis. In a single week this February, DMCii tasked its fleet of satellites on flooding in the United Kingdom, fires in India, floods in Zimbabwe, and snow in South Korea. Official crisis response departments and relevant UN departments can request ...

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Bigger Government Doesn’t Always Mean Less Entrepreneurship

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Conventional wisdom holds that there is a tradeoff between an expansive welfare state and the dynamism of a country’s economy. Bigger government gets in the way of entrepreneurship, the thinking goes, thereby holding back innovation and job creation.

There is data that seems to bear this out; research has found a negative correlation between a country’s level of government spending and its rate of new business creation. But a new paper from a researcher at The World Bank adds some ...

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Unpredictability of Work Hours Becomes a Labor Issue

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The next big labor issue in the U.S. may be a push for greater predictability of work schedules, according to The New York Times: With companies constantly adjusting staffing to maximize efficiency, 47% of part-time hourly workers ages 26 to 32 receive a week or less of advance notice for their schedules. Unpredictable hours make it hard for workers to arrange child care and to take second jobs to make ends meet.

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