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The Dark Side of Generic Drugs

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Generic drugs can be inexpensive and effective alternatives to their branded counterparts. But according to this devastating Fortune investigation, they can also be useless on a good day and deadly on a bad one — that is, if they were manufactured by Ranbaxy, an ...

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Define Your Organization’s Habits to Work More Efficiently

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We don’t often think about the way we usually operate at work, whether we’re performing an informal five-step process for evaluating a new proposal, or setting priorities for managing our time. But our ability to improve the ways we do things depends on defining and shaping our daily habits of mind and practice — our “standard work.”

Consider the experience of my friend Lynn Kelley, who joined Union Pacific Railroad, the largest railroad network in the United States ...

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Your Assumptions About Cultural Adaptation Are Probably Wrong

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The workplace has never been more global than today. But despite that, I often find the last thing on people’s minds when doing international work is the global element. Instead, and often for good reason, people focus on concrete and pressing work details: finishing that PowerPoint deck, running the financials one more time, or planning the logistical elements of foreign travel. As a result, they tend to follow “gut” theories — what they assume ...

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What Value Creation Will Look Like in the Future

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Organizations have nearly perfected implementing the industrial model of managing work — the effort applied toward completing a task. For individuals, this model ensures that we know what we’re supposed to do each day. For organizations, it guarantees predictability and efficiency. The problem with the model is that work is becoming commoditized at an increasing rate, extending beyond manual tasks into knowledge work, as data entry, purchasing, billing, payroll, and similar responsibilities become automated. If your ...

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What Value Creation Will Look Like in the Future

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Organizations have nearly perfected implementing the industrial model of managing work — the effort applied toward completing a task. For individuals, this model ensures that we know what we’re supposed to do each day. For organizations, it guarantees predictability and efficiency. The problem with the model is that work is becoming commoditized at an increasing rate, extending beyond manual tasks into knowledge work, as data entry, purchasing, billing, payroll, and similar responsibilities become automated. If your ...

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For Dimon and Board Leaders: Function Matters, Not Form

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One of the dumbest corporate governance issues is whether to split the roles of Board Chair and CEO. That debate is now playing out on the front pages of business sections (print and online) as shareholders will decide next week in a nonbinding vote whether to take the chairman of the board title away from JP Morgan CEO Jamie Dimon.

This is a reprise, for the zillionth time, of the pointless push by governance types ...

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No One Likes to Be Changed

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Listen to the language that any leader, consultant, or HR professional uses, and you’ll hear them expound at length about how “we” need to change “them.” That says it all: the fact is, no one likes to be changed, even if the change is ultimately beneficial.

In his recent HBR blog post, Ron Ashkenas argues that the reason most change management initiatives fail is due to stunted managerial capability to implement change. He points ...

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Six Numbers Reveal the Booming Business of Auto-Analytics

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For millennia people have run by feel, an “art of combining our breath and mind and muscles into fluid self-propulsion over wild terrain,” says Christopher McDougall in his anthropological study of the topic.

Many of us still run this way, of course, but for how much longer? Now we can lace up a pair of “smart” sneakers and instantly shift from running by feel to running by metrics. Guesses at how far and how fast are ...

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Talent Strategies for the Post-Loyalty World

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An interview with Ben Casnocha and Chris Yeh, coauthors of the forthcoming article “The New Employer-Employee Compact.”

Download this podcast

A written transcript will be available by May 24.

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How to Get Others to See Your Potential

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Overcoming people’s past perceptions of you isn’t easy. When I launched my consulting business seven years ago, I was astonished to find — years later — that acquaintances and even friends hadn’t kept up with my career transition. They’d ask about my past work in politics or nonprofit advocacy, oblivious to the changes that had been consuming my life. It wasn’t their fault, however. These days, we all have thousands of Facebook friends or LinkedIn connections; ...

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