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Why Target’s Big Canadian Expansion Went South

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Target’s attempt misfired on multiple levels, and now the company is closing all 133 Canadian stores. What went wrong?

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The Middle East in 2015: Falling Oil Prices and Terrorism Cast Doubt

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Falling oil prices and the threat of regional terrorism have generated uncertainty over finances and prospects in the Middle East.

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What Everyone Should Know About Managing Up

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Photo by Andrew Nguyen

Having a healthy, positive relationship with your boss makes your work life much easier — it’s also good for your job satisfaction and your career. But some managers don’t make it easy. Bad bosses are the stuff of legend. And too many managers are overextended, overwhelmed, or downright incompetent — a topic that HBR has covered extensively over the years. Even if your ...

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3 Ways Businesses Are Addressing Inequality in Emerging Markets

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Last year, the World Bank added a new mission to its original goal of reducing poverty: boosting shared prosperity. The change reflects the state of today’s world: the fraction of the global population in extreme poverty, defined as those earning less than $1.25 per day, has dropped to 12% from 36% in 1990. Yet income inequality is more pronounced than ever. According to a report released by Oxfam International on ...

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How to Conduct an Effective Job Interview

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The virtual stack of resumes in your inbox is winnowed and certain candidates have passed the phone screen. Next step: in-person interviews. How should you use the relatively brief time to get to know — and assess — a near stranger? How many people at your firm should be involved? How can you tell if a candidate will be a good fit? And finally, should you really ask questions like: “What’s your greatest weakness?”

What the Experts Say
As the employment ...

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What Is a Business Model?

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In The New, New Thing, Michael Lewis refers to the phrase business model as “a term of art.”  And like art itself, it’s one of those things many people feel they can recognize when they see it (especially a particularly clever or terrible one) but can’t quite define.

That’s less surprising than it seems because how people define the term really depends on how they’re using it.

Lewis, for example, offers up the ...

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An Exercise to Get Your Team Thinking Differently About the Future

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Thinking about the future is hard, mainly because we are glued to the present. Daniel Kahneman, the Nobel Prize-winning economist and author of Thinking, Fast and Slow, observed that decision makers get stuck in a memory loop and can only predict the future as a reflection of the past. He labels this dynamic the “narrative fallacy” – you see the future as merely a slight variation on yesterday’s news. A way ...

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A Working from Home Experiment Shows High Performers Like It Better

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Marissa Mayer’s move to ban working from home at Yahoo in 2013 caused a media firestorm over the costs and benefits of this rapidly growing practice. People lined up to defend both sides of the argument: Do work-from-home (WFH) policies encourage employees to “shirk from home” or are they an essential way to make our modern work lives actually work?

To answer the question systematically and scientifically, we and two ...

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Beyond the Gas Pump: A New World Order for Oil

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This is not the typical boom-and-bust cycle that the oil industry has experienced in the past, Wharton experts say.

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What Netflix and Starbucks Know About Cash Flow

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Netflix just announced its best quarter ever. Its subscriber count went up 13 million worldwide, and investors are enthused. Its U.S. business ended 2014 with 39.1 million subscribers, not far off our 2012 prediction that there were at least 40 million U.S. households who seemed likely to sign up for its streaming video service.

The success Netflix is enjoying was far from certain if you recall the summer of 2011. That’s when ...

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