Blog

GE Is Avoiding Hard Choices About Ecomagination

Posted by:

After nine years, GE is taking its famous green initiative, ecomagination, into some complicated territory. This includes a new open innovation program that encourages ideas to reduce greenhouse gases from Canadian oil sands production — the same controversial, greenhouse-gas-heavy source of fossil fuels that environmental groups are fighting against when it comes to the Keystone XL pipeline.

By stretching ecomagination into areas that many people clearly don’t consider very green, GE may be risking a valuable business and ...

Continue Reading →

The Aging of American Businesses

Posted by:

The year was 1995.

Tom Hanks was awarded an Oscar for Forrest Gump, Coolio’s “Gangsta’s Paradise” was number one on Billboard, and a young undergraduate named Monica Lewinsky began a summer internship at the White House.

Elsewhere, Timothy McVeigh murdered 168 people in Oklahoma City, three years of war in the Balkans came to an end, O.J. Simpson was acquitted of double homicide, and the World Trade Organization was formally launched on New Year’s Day.

A lot has changed since then—the iPhone, Tivo, ...

Continue Reading →

The Value of Customer Experience, Quantified

Posted by:

Intuitively, most people recognize the value of a great customer experience. Brands that deliver them are ones that we want to interact with as customers — that we become loyal to, and that we recommend to our friends and family. But as executives leading businesses, the value of delivering such an experience is often a lot less clear, because it can be hard to quantify. Rationales for focusing on customer experience tend to be driven by a gut belief that ...

Continue Reading →

Ditch the Start-Up Pitch

Posted by:

How do you get somebody interested in investing in your startup? You pitch them the idea. Pitching skills are widely considered fundamental to basic entrepreneurship, and this skill is taught, evaluated, and rewarded as part of almost any entrepreneurial education. The problem is that pitching is a waste of time and teaching this as a primary skill of entrepreneurship is misleading and sets the wrong priorities for aspiring entrepreneurs.

Pitching ideas is accepted as an important entrepreneurial skill for two fundamental ...

Continue Reading →

When Misfortune Happens to Us, We Believe We Deserve It

Posted by:

Research participants who were informed they had gotten an unlucky break and would have to forfeit £3, rather than win the same amount, subsequently viewed themselves significantly more negatively and believed they were more deserving of bad outcomes, showing that random misfortune damages people’s self-esteem, says a team led by Mitchell J. Callan of the University of Essex in the UK. This low self-esteem, which can lead to self-defeating beliefs and behaviors, stems from people’s need to believe that the ...

Continue Reading →

Relax, You Have 168 Hours This Week

Posted by:

There are 168 hours in a week; this is immutable truth.  That sounds like a lot, but is it really enough time to cover the demands of a successful career, family involvement, and everything else that makes up a fulfilling life? Let’s do the back-of-the-envelope calculation.

Starting with those 168 hours, first take away 49 just for sleep. Don’t try to cheat on this. If you are getting less than 7 hours a night, you are probably not resting enough, and ...

Continue Reading →

The Dangers of Confidence

Posted by:

Tomas Chamorro-Premuzic, professor at University College London, on how confidence masks incompetence. For more, read Confidence: Overcoming Low Self-Esteem, Insecurity, and Self-Doubt.

Download this podcast

Continue Reading →

Why Location is King for E-commerce, Too

Posted by:

According to a recent research paper and a new book by Wharton marketing professor David R. Bell, “location, location, location” is as relevant in the world of e-commerce as it is in the physical world.

Continue Reading →

At the U.S.-Africa Summit, Leaders Need to Signal Change

Posted by:

Washington is usually quiet in August, but an event next week has the potential to shake things up for business and foreign policy.

More than 200 U.S. and African CEOs, including the heads of General Electric, Walmart, Blackstone, Google, and Coca-Cola, will gather on August 5 to attend the first ever U.S.-Africa Business Forum. Convened by the White House, the forum is the centerpiece of a three-day U.S.-Africa Leaders Summit, which aims to strengthen ties and will bring together business ...

Continue Reading →

What Really Stands in the Way of Cutting Health Care Costs

Posted by:

When forced to choose between abstract evidence and experience, many physicians tend to rely on experience. This keeps health care costs high, write consultants Ngan MacDonald and Walter Linde-Zwirble in this opinion piece.

Continue Reading →
Page 1 of 167 12345...»